TERMS OF SERVICE

Last Updated: January 1, 2025

1. Introduction and Acceptance

Welcome to Bali Alpha Coaching ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and fitness coaching programs.

By accessing our website, booking consultations, or purchasing any coaching services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Important: Our services are exclusively designed for men aged 18 and above. By using our services, you confirm that you meet these requirements.

2. Services Description

2.1 Coaching Programs

Bali Alpha Coaching offers three tiers of fitness and nutrition coaching:

  • Starter Program ($197/month): Basic macro calculations, training protocols, weekly check-ins
  • Elite Program ($497/month): Personal training, WhatsApp access, community membership, program adjustments
  • Titan Program ($1,497/month): Comprehensive transformation including multiple weekly sessions, meal delivery, and premium support

2.2 Service Delivery

Services are delivered through:

  • In-person training sessions (Bali locations)
  • Digital communication via WhatsApp and email
  • Custom nutrition and training plans
  • Body composition assessments
  • Access to private Telegram community

3. Payment Terms and Billing

3.1 Payment Schedule

  • All programs are billed monthly in advance
  • Payment is due on the same day each month as your initial signup
  • Accepted payment methods: Credit card, bank transfer, cryptocurrency
  • All prices are in USD unless otherwise specified

3.2 Late Payments and Suspension

  • Late payments may result in immediate service suspension
  • A $50 late fee applies to payments more than 7 days overdue
  • Access to training sessions and support will be suspended until payment is received

3.3 Price Changes

We reserve the right to modify pricing with 30 days' written notice. Existing clients will maintain their current pricing for the duration of their commitment period.

4. Cancellation and Refunds

4.1 Cancellation Policy

  • Starter Program: Cancel anytime with 7 days' notice
  • Elite Program: 30-day notice required for cancellation
  • Titan Program: 60-day notice required due to resource allocation

4.2 Refund Policy

  • No refunds for services already delivered or partially completed months
  • Unused training sessions may be credited to the following month if cancelled with proper notice
  • Digital program materials (meal plans, training protocols) are non-refundable once delivered

4.3 Our Guarantee

We stand behind our "Alpha Promise" guarantee: If you follow our program 100% for 90 days and don't achieve visible abs, we will provide additional coaching until you do. This guarantee requires:

  • 100% adherence to nutrition and training protocols
  • Complete documentation of all meals and workouts
  • Weekly progress photos and measurements
  • Participation in all scheduled sessions and check-ins

5. Client Responsibilities and Obligations

5.1 Health and Safety

  • Obtain medical clearance before beginning any exercise program
  • Disclose all medical conditions, injuries, and medications
  • Immediately report any injuries or adverse reactions
  • Follow all safety guidelines and instructions provided

5.2 Program Adherence

  • Attend all scheduled training sessions punctually
  • Follow nutrition and training protocols as prescribed
  • Provide accurate and timely progress reports
  • Maintain open and honest communication about challenges

5.3 Conduct Standards

  • Treat all staff and community members with respect
  • Maintain confidentiality of other clients' information
  • Refrain from sharing proprietary training methods or meal plans
  • Use community platforms appropriately and constructively

6. Health Disclaimers and Liability

IMPORTANT HEALTH DISCLAIMER

  • Our services are for educational and motivational purposes only
  • We are not medical doctors and do not provide medical advice
  • Consult your physician before beginning any exercise or nutrition program
  • Results vary based on individual factors and commitment levels
  • You participate in all activities at your own risk

6.1 Limitation of Liability

To the maximum extent permitted by law, Bali Alpha Coaching and its representatives shall not be liable for:

  • Any injuries, damages, or health complications arising from program participation
  • Indirect, incidental, or consequential damages
  • Loss of income or business opportunities
  • Emotional distress or psychological impact

6.2 Indemnification

You agree to indemnify and hold harmless Bali Alpha Coaching from any claims, damages, or expenses arising from your participation in our programs or violation of these Terms.

7. Intellectual Property Rights

7.1 Our Content

All training programs, meal plans, educational materials, and proprietary methods are the exclusive intellectual property of Bali Alpha Coaching. You may not:

  • Reproduce, distribute, or share our proprietary content
  • Use our methods for commercial purposes
  • Reverse engineer or copy our training protocols
  • Create derivative works based on our materials

7.2 Your Content

By sharing progress photos, testimonials, or other content with us, you grant Bali Alpha Coaching permission to use this content for marketing and promotional purposes.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8.1 Data We Collect

  • Personal contact information (name, email, phone)
  • Health and fitness data (measurements, progress photos)
  • Payment and billing information
  • Communication records and session notes

8.2 Data Security

We implement appropriate security measures to protect your personal information, but cannot guarantee absolute security of data transmitted over the internet.

9. Termination of Services

9.1 Termination by Client

You may terminate your coaching relationship by providing written notice as specified in Section 4.1 above.

9.2 Termination by Bali Alpha

We reserve the right to terminate services immediately for:

  • Non-payment of fees
  • Violation of conduct standards
  • Providing false health information
  • Inappropriate behavior toward staff or community members
  • Sharing proprietary content without permission

9.3 Effect of Termination

Upon termination, you will lose access to all services, community platforms, and ongoing support. Any outstanding payments remain due.

10. General Provisions

10.1 Governing Law

These Terms are governed by the laws of Indonesia. Any disputes will be resolved in the courts of Bali, Indonesia.

10.2 Modifications

We may update these Terms at any time. Material changes will be communicated with 30 days' notice. Continued use of services constitutes acceptance of updated Terms.

10.3 Severability

If any provision of these Terms is found invalid, the remaining provisions will continue in full force and effect.

10.4 Entire Agreement

These Terms, along with our Privacy Policy and any specific program agreements, constitute the entire agreement between you and Bali Alpha Coaching.

11. Contact Information

For questions about these Terms of Service, please contact us:

Email: contact@bali-transformation.com

WhatsApp: +33 6 78 49 61 26

Address: Bali, Indonesia

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM (WITA)

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also confirm that you are at least 18 years old and have the legal capacity to enter into this agreement.